Privacy Policy

Last updated: 16 April 2025

This Privacy Policy explains how Sail & Peg LLP ("we", "us", or "our") collects, uses, discloses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Company name: Sail & Peg LLP
Registered address: 85 High Street, Royal Tunbridge Wells, Kent, TN1 1XP, United Kingdom
Website: https://www.sailandpeg.co.uk

2. What Personal Data We Collect

We may collect and process the following data:

  • Identity data: First name, last name

  • Contact data: Email address, telephone number, postal address

  • Technical data: IP address, browser type/version, device type, operating system

  • Usage data: Information on how you use our website

  • Marketing and communications data: Preferences for receiving communications

3. How We Collect Your Data

We collect data through:

  • Direct interactions (e.g. forms, purchases, emails)

  • Automated technologies (e.g. cookies, analytics)

  • Third parties (e.g. payment processors, marketing platforms)

4. Lawful Basis for Processing

We only process your data when we have a lawful basis to do so. These may include:

  • Consent

  • Contractual necessity

  • Legal obligation

  • Legitimate interests (e.g. improving our website, marketing our services)

5. Cookies

We use cookies and similar technologies to enhance your experience. You will be asked for explicit consent before non-essential cookies are placed on your device.

You can manage your cookie preferences via our [Cookie Policy] or the cookie banner.

6. How We Use Your Data

We may use your personal data to:

  • Provide and maintain our services

  • Manage your account and orders

  • Communicate with you (e.g. emails, updates)

  • Improve website functionality

  • Comply with legal obligations

  • Send you marketing (if you have opted in)

7. Sharing Your Data

We may share your data with:

  • Service providers (e.g. hosting, analytics, email platforms)

  • Business partners or affiliates

  • Authorities or regulators when legally required

All third-party processors are contractually bound to handle your data securely and lawfully.

8. International Transfers

We may transfer your data outside the UK. Where we do so, we ensure appropriate safeguards are in place, such as:

  • Adequacy regulations

  • Standard Contractual Clauses (SCCs)

  • Other lawful transfer mechanisms

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which we collected it, including:

  • Legal, regulatory, tax or reporting obligations

  • Business and support purposes

10. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Request erasure (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

To exercise any of these rights, please contact us at [insert contact email].

11. Data Security

We implement appropriate technical and organisational measures to safeguard your data. However, no system is entirely secure, and we cannot guarantee absolute protection.

12. Children’s Data

Our website and services are not intended for children under 13. We do not knowingly collect data from children.

13. External Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of other websites.

14. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on our website with the effective date.

15. Contact

If you have any questions, or wish to make a data protection request, please contact us:

Email: info@sailandpeg.co.uk
Post: Data Protection Officer, Sail & Peg LLP, 85 High Street, Royal Tunbridge Wells, Kent, TN1 1XP

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): https://ico.org.uk/

By email: info@sailandpeg.co.uk